Privacy & cookies

Privacy

Your data, safe.

This privacy and cookie statement explains which personal data Big Bud Maastricht processes, why, and what your rights are. The Dutch version of this statement is leading.

Who we are

Big Bud Maastricht, Grote Gracht 59, 6211 ST Maastricht, the Netherlands. Chamber of Commerce (KvK) 14057944. Privacy questions? Email bigbud-maastricht@hotmail.com or call 043 326 2926.

What data and why

When you order, we process your name, address, email address, phone number, your order and payment details. We do this to fulfil your order, deliver it or prepare it for pick-up, and to keep in touch about your order. If you contact us, we use your details to answer your question. The legal basis is the performance of the contract and our legal (tax) obligations.

How long we keep your data

No longer than necessary. Data we must keep for the tax authorities, such as invoices, is kept for 7 years. Other data is deleted when it is no longer needed.

Who we share your data with

We never sell your data. We only share it with parties needed to handle your order, such as our webshop platform (Mijnwebwinkel) and the carrier that delivers your parcel. Agreements are in place with these parties about the security of your data.

Cookies

Our webshop uses functional cookies that are needed for the site to work, for example for your shopping cart. Other cookies, such as analytics or marketing cookies, are only placed with your consent via the cookie banner. You can change your choice at any time via the cookie icon at the bottom left of the site.

Your rights

You have the right to access, correct or delete your data, to restrict processing, to object and to data portability. Send your request to bigbud-maastricht@hotmail.com. We respond within one month. If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Security

We take appropriate measures to protect your data. The webshop uses a secure connection (https).

Last updated: November 2026.